This course provides an introduction to quality management systems and their implementation. It provides best practice relating to quality tools and techniques and continuous improvement monitoring, and examines the implications of implementing an effective ISO9001:2015 quality management system.
Aims & Objectives:
This course provides an introduction to quality management systems and their implementation. It provides best practice relating to quality tools and techniques and continuous improvement monitoring, and examines the implications of implementing an effective ISO9001:2000 quality management system.
Course Outline:
- History of Quality Management Systems
- Background to ISO9001:2015
- Annex SL and Clauses of ISO9001:2015
- Process mapping and operational controls
- Procedures, documents and records
- Training, awareness and competency
- Corrective & preventive action
- Internal auditing and audit programme
- Examining the options for continuous improvement
- Management Review
Intended For:
All organisations who are considering the implementation of a formal quality management systems (QMS), or those new to a quality management role.
